The PeakSpan | Ibbaka Net Revenue Retention Survey Results for 2024 are now available!

ABOUT

Cyara is a best in class provider of operational customer experience solutions to many of the world’s most respected brands.

COMPANY STATUS

Private

INVESTMENT DATE

2015

TARGET CUSTOMER
ALL
SMB
MID-MARKET
HIGH-VELOCITY
ENTERPRISE
Sector(S)
Customer Experience Management
Cybersecurity & Digital Infrastructure
INVESTMENT TEAM
Phil Dur
Matt Melymuka
Sanket Merchant
Related Insights & News
10/31/2024
Cyara Appoints Rishi Rana as the New CEO
9/25/2024
Cyara Announces Appointment of Raj Gupta as Chief Technology Officer
8/20/2024
Cyara Wins Silver Stevie® Award in 2024 International Business Awards®
8/14/2024
Cyara Ranks on the 2024 Inc. 5000
2/29/2024
Jeff Lyons Joins Cyara as Chief Customer Officer, Expanding Global Leadership Team
11/28/2023
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
11/9/2023
Cyara Expands Global Leadership Team with the Appointment of Mitch Risner as Chief Revenue Officer
9/27/2023
Cyara Appoints Chief Customer Officer & Chief Product Officer, Expanding Global Leadership Team
9/12/2023
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions
9/7/2023
Cyara Expands Sales Leadership Team with the Appointment of Fred Penteado as VP of Revenue Strategy & Operations
8/8/2023
Cyara Enhances Leadership Team with Appointment of Rishi Rana as President
7/6/2023
Cyara Strengthens Partner Program with Appointment of Bryan Mobley as VP of Global Channels and Alliances
6/20/2023
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions
3/27/2023
Cyara Acquires Spearline to Deliver World's Most Comprehensive Customer Experience Assurance Platform
11/15/2022
Cyara Wins Three TMC Awards for Customer Experience, Contact Center and Teleworking Technology
11/11/2022
Cyara Awarded a Place on Crown Commercial Service’s G-Cloud 13
9/15/2022
Cyara Achieves More Than 30% YoY Growth, Equals Largest VC Funding Round in Australia’s History
7/25/2022
Cyara rolls out comprehensive, automated chatbot feature
5/27/2022
Cyara Releases Industry-first CX Test Automation Maturity Model
5/23/2022
Cyara Receives Three Stevies® in 2022 Business Awards
2/7/2022
Cyara Call Explorer Bridges the Gap between Manual and Automated Customer Experience Testing for Voice Calls
1/31/2022
Cyara Secures Growth Investment of Over $350 Million USD to Accelerate Automated CX Assurance Adoption
1/20/2022
Cyara Enables Enterprises to Deliver Customer Experience at Scale with Launch of Toll-Free Number Validation Capabilities
12/14/2021
Cyara Appoints Jeremy Braidish as Chief People Officer
11/2/2021
New Survey Finds 94% of Respondents Believe Digital Transformation Initiatives will have a Positive Impact on Customer Experience, Yet Run Average of 5 Months Behind
10/18/2021
Cyara Recognises Optus as Top ANZ/APAC Partner at 2021 CXcellence Awards
10/14/2021
Cyara Unveils Real-Time Voice Quality Monitoring and Diagnostics that Assures Flawless CX Delivery from At-Home and Remote Agents
10/6/2021
Cyara Announces Boxing-Themed “Xchange Virtual Summit 2021,” Focused on The Future of CX Post-Pandemic
8/31/2021
Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network
8/31/2021
Cyara Appoints Ajay Dawar to Senior Vice President of Product Amidst 25% YoY Growth for Third Year
8/31/2021
Cyara Receives 2021 Contact Center Technology Award from CUSTOMER Magazine
7/22/2021
Cyara Receives TMC 2021 Communications Solutions Product of the Year Award
7/8/2021
Cyara Wins Globee® in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
5/14/2021
Automated CX Platform Cyara Honored As Silver Stevie® Award
5/14/2021
Cyara Call Explorer Bridges The Gap Between Manual and Automated Customer Experience Testing For Voice Calls
5/14/2021
Cyara Partners With Twilio To Accelerate Contact Center Cloud Migrations With Automated Quality Assurance For Twilio Flex
5/12/2021
Cyara Ranks Among Highest-Scoring Businesses on Inc. Magazine’s Annual List of Best Workplaces for 2021cy
5/12/2021
Cyara Receives SOC 2 Type II Attestation
5/6/2021
Cyara Awarded a 2021 CRM Excellence Award
5/6/2021
Cyara Named SIIA Business Technology Product CODiE Award Finalist for Best DevOps Tool
4/29/2021
Cyara Honored as Silver Stevie® Award Winner in 2021 American Business Awards®
3/25/2021
Cyara Receives 2021 CUSTOMER Magazine Product of the Year
3/16/2021
Cyara Exceeds Growth Goals by 35%, Appoints New EMEA VP and Expands Global Partner Program
2/25/2021
Cyara Deepens Relationship with AWS to Enable Seamless Customer Migrations and Scalability with Amazon Connect
1/29/2019
Cyara Closes Largest Bookings Quarter in the Company’s History
1/15/2019
Frost & Sullivan Selects Cyara as 2018 Global Customer Experience Testing Platform Vendor of The Year
3/30/2016
Cyara Closes $25 Million Series A Funding Round
Button Text
Customer Experience Management
Cybersecurity & Digital Infrastructure