Inference

Name: Ambidustrious
Price range: $

Leading provider of next-generation, omni-channel Interactive Voice Response/IVR and Intelligent Virtual Agent/IVA solutions that elegantly orchestrate and automate complex customer engagement tasks for clients across a host of industry verticals.

Investment Team

Phil Dur

Sanket Merchant

Kyle Reitinger

Type:
Customer Experience Management
Infrastructure Software

Investment Status:
Exited/IPO

Company Status:
Acquired by Five9 in 2020

Investment Date:
2018

Location:
San Francisco, CA

Links

Inference News

May 14, 2021

Inference Solutions Wins AI Breakthrough Award For Best Conversational Interface

May 14, 2021

Five9 to Acquire Inference Solutions, the Market Leading Intelligent Virtual Agent Platform

May 13, 2021

Five9 Agent Assist and Inference Studio Platform Win 2021 BIG Innovation Awards

Jun 30, 2020

DMG Consulting Report Identifies Inference Solutions as the Global Market Share Leader for Virtual Agents

Jun 30, 2020

Five9 Launches Five9 Intelligent Virtual Assistant

May 29, 2020

How Intelligent Virtual Agents are Transforming 5 Key Industries in the Wake of COVID-19

May 28, 2020

Espresso Capital Extends US$8 Million Credit Facility to Inference Solutions

Dec 03, 2019