Originally published here at Cyara

REDWOOD CITY, CA – 20 August 2024 – CYARA was named the winner of a SILVER Stevie® Award in the CUSTOMER SERVICE SOLUTION category for its CX Transformation Platform in The 21st Annual International Business Awards® today.  

The International Business Awards (IBAs) are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2024 IBAs received entries from organizations in 62 nations and territories.

Winners will be celebrated during a gala banquet at the InterContinental Hotel in Istanbul, Türkiye on Friday, 11 October.

More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Company of the Year, Marketing Campaign of the Year, Best New Product or Service of the Year, Startup of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others.  

Earning the Silver Stevie® Award at the 2024 International Business Awards® for its CX Transformation Platform reinforces Cyara’s leadership in CX innovation.  

The judges praised Cyara for its “comprehensive capabilities and innovative approach,” highlighting the platform’s integration of AI and automation, alongside strategic acquisitions, as key factors that set it apart in the industry.

Rishi Rana, President of Cyara, expressed his gratitude, stating, “Winning this award is a testament to our relentless commitment to transforming customer experience through cutting-edge technology and continuous innovation. We’re honored to be recognized for the impact our platform has on over 400 global brands, and we remain dedicated to pushing the boundaries of CX excellence.”  

Stevie Award winners were determined by the average scores of more than 300 executives worldwide who participated in the judging process in June and July.

“We’ve long considered The International Business Awards to be the ‘Olympics for the workplace,’ and this year’s competition is the best-ever proof of that,” said Stevie Awards president Maggie Miller.  “The winners have demonstrated that their organizations have set and achieved lofty goals.  We congratulate them on their recognized achievements and look forward to celebrating them on stage in Istanbul on 11 October.”

Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA