Many hotel management software lists online wrongfully group hotel software into a single category but the reality is that the hospitality industry has unique challenges that require multiple point solutions to tackle different problems. Small properties are often tempted by an all-in-one property management software but the typical hotelier uses at least 10 different hospitality software systems to operate and that’s for good reason.
Ultimately hotel operations software enables your on-property colleagues to efficiently deliver great (and consistent) surprise and delight experiences for guests. The most popular tool in the operations stack is the hotel property management system which is sometimes referred to as front desk software at smaller independents – but the reality is that a PMS is so much more than that. If you have a dated Hotel PMS system it is nearly impossible that you can leverage other tech tools properly.
Other critical tools in the operations tech stack include:
Staff collaboration software: keeps your team running in sync and streamline internal communications
Preventive maintenance software: maximizes the life of capital expenditures
Housekeeping software: real-time communication and analytics that automate task management for one of your property’s most critical teams (especially in a COVID world!
Guest survey software: gathers guest experience data that can be actioned and incorporated into all other facets of your hotel operation
Labor-management system: optimize the way you staff your property to improve profitability
Concierge software: manage hundreds of guest requests across shifts to ensure your team never drops the ball
Accounting software solutions: hotel accounting is completely different from other small businesses and therefore has specialized requirements best suited for a hotel industry solution
Cloudbeds PMS Property Management on Easy Mode. 1st Place in Property Management Systems.
RoomRaccoon HMS All-in-one hotel solution made for independent hotels. 1st Place in Hotel Management System.
ALICE Guest Services More Satisfaction, Less Glitches. 1st Place in Concierge Software
hotelkit Collaboration & Service Optimization Designed to simplify, connect and improve. One single platform with helpful… 1st Place in Staff Collaboration Tools.
PerfectLabor (by Hotel Effectiveness) Hotel Scheduling, Hotel Labor Management, Hotel Operations, Hotel Software… 1st Place in Scheduling & Labor Management.
TrustYou (Guest Surveys) Collect Guest Surveys to Improve Staff Operations. 1st Place in Guest Surveys & Feedback.
hotelkit Housekeeping Housekeeping tool by hotelkit. 1st Place in Housekeeping Software.
M3 (Accounting) Accounting software and service to power hospitality company performance. 1st Reporting & Accounting Software.